1. Overview & Consent
Waymaker Auto Services LLC ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our services or visit our website.
By submitting your personal information to us — whether through our website, intake form, referral form, email, or any other means — you consent to the collection, use, and handling of your information as described in this Privacy Policy. If you do not agree with this policy, please do not submit your personal information or use our services.
2. Information We Collect
We collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- City and state
- Vehicle preferences and budget information
- Trade-in vehicle information
- Payment information (processed securely through Square — we do not store card details on our systems)
3. How We Use Your Information
We use the information we collect primarily to provide our car buying consulting services, including:
- Communicating with you about your vehicle search
- Sourcing and presenting vehicle options
- Negotiating with dealerships or private sellers on your behalf
- Coordinating third-party vehicle inspections
- Processing your payment
- Sending service-related emails and updates
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, in the course of providing our services, we may share limited necessary information — such as your name or contact details — with dealerships, private sellers, or independent inspection services strictly for the purpose of fulfilling your requested services. This sharing is limited to what is necessary to perform the service and is not used for any other purpose.
4. Third-Party Services
We use the following third-party services which may collect or process your information. We encourage you to review their respective privacy policies:
- Square — for payment processing. Privacy policy at squareup.com
- Google Forms & Gmail — for intake forms, referral forms, and email communications. Privacy policy at policies.google.com
- Calendly — for scheduling consultations. Privacy policy at calendly.com/privacy
5. Data Security
We take the following measures to protect your personal information:
- All accounts used to store or access client information are password protected
- We use reputable, industry-standard third-party platforms (Square, Google, Calendly) for data collection and communication
- We do not store payment card information on our own systems — all payment data is handled exclusively by Square
- Access to client information is limited to authorized personnel only
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that may compromise your personal information, we will notify affected clients promptly and take immediate steps to address the breach.
6. Data Retention
We retain client communications and records for a minimum of 6 months following the completion of services. Records related to disputes or refund requests are retained for a minimum of 1 year. After these periods, records may be securely deleted at our discretion.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and business retention requirements)
To exercise any of these rights, please contact us at waymakerautoservices@gmail.com. We will respond to all requests within 30 days of receipt.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our services following any update to this policy constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of any changes.
9. Contact
If you have any questions about this Privacy Policy, please contact us at:
Email: waymakerautoservices@gmail.com
Phone/Text: 203-527-0470